Our Locations: Scarborough | Filey and Hunmanby | York | Harrogate and Knaresborough | Helmsley
Adding Value
Find out more about our 60 day money back guarantee, find out about our free lifetime aftercare service and learn more about how you can upgrade and save!
Adding Value
60-day money back guarantee
If you decide that you really don’t get on with a particular hearing system, we can send it back to the manufacturer and you can select a completely different one to try.
If you decide that hearing instruments are not proving to be of benefit, then simply return them to us and your money will be refunded in full.
If we have fitted Receiver-In-Canal (RIC) or Behind-The-Ear (BTE) hearing aids with custom moulds, there may be a fee of per mould to cover the cost of these non-returnable items.
Free lifetime aftercare service
We will continue to look after you and your hearing aids for the life of the aids. We will offer you a free clean and check service every 6 months at a review appointment, or more often if needed.
This helps to prolong the life of your instruments and ensure they are constantly in tune with your hearing.
All the instruments we supply come with a minimum of a 24 month warranty. Hearing aid care plans are available to cover your instruments for up to five years. This gives you piece of mind in case of mechanical breakdown or failure and any necessary repairs. Cleaning of your instruments is also free while they are under warranty.
Upgrade and save
Developments in hearing technology, as with computers, televisions and other electronic gadgets, advance at a fast pace.
New hearing aids are launched by manufacturers on a regular basis. Over the last decade improvements to hearing aids have been able to greatly benefit the wearer and enrich their quality of life. Better feedback technology, speech in noise technology and wireless developments have all contributed to increased satisfaction among hearing aid users.
To take full advantage of the latest developments, if your hearing aids are less than four years old you could save up to 20% off the price of new ones when you upgrade.